pk92 Privacy Policy

This Privacy Policy ("Policy") describes how pk92 ("pk92", "we", "us", "our"), the operator of pk92.bet, collects, uses, stores, and shares personal data relating to registered players and visitors to the pk92.bet website ("you", "your").

pk92 is an internationally licensed online gaming operator. As part of our licensing obligations, we are required to collect and retain certain categories of personal data for identity verification, anti-money laundering (AML) compliance, and responsible gaming purposes. This Policy explains those requirements clearly and without unnecessary legal jargon.

By registering an account on pk92.bet or by continuing to use the platform after this Policy has been made available to you, you acknowledge that you have read and understood how pk92 processes your personal data. If you do not agree with any part of this Policy, you should not use pk92.

This Policy should be read alongside the pk92 Terms & Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and pk92.

pk92 collects personal data in three primary ways: directly from you when you register or interact with the platform, automatically through your use of pk92.bet, and from regulated third-party service providers as part of our verification processes.

Data you provide directly:

• Full legal name, date of birth, and residential address (including city — Karachi, Lahore, Islamabad, Faisalabad, or elsewhere in Pakistan).
• Email address and mobile phone number registered in Pakistan.
• Government-issued identity documentation (CNIC, passport, or driving licence) submitted for KYC verification.
• Payment method details, including JazzCash account numbers, EasyPaisa details, bank account information (HBL, UBL, Meezan Bank), and debit/credit card details.
• Any correspondence you send to pk92 support, including live chat transcripts and emails.
• Responsible gaming preferences and self-exclusion requests submitted via your account dashboard.

Data collected automatically:

• IP address, device type, browser type, and operating system at the time of login and during active sessions.
• Geolocation data (country and city level) derived from your IP address.
• Session duration, pages visited, games played, bet history, and deposit/withdrawal transaction logs.
• Cookie identifiers and similar tracking technologies as described in Section 6 of this Policy.

Data from third parties:

• Identity and address verification results from regulated KYC providers.
• AML screening results from sanctions and politically exposed persons (PEP) databases.
• Payment confirmation and fraud screening data from payment processors.

pk92 uses your personal data only for clearly defined purposes. We do not use your data in ways that go beyond what is reasonably expected by a player registering with an internationally licensed online gaming operator. The table below summarises our primary processing activities:

Where pk92 wishes to use your data for any purpose not listed above — such as sending you marketing communications about third-party partners — we will request your explicit consent before doing so and will provide an easy mechanism to withdraw that consent at any time.

pk92 relies on one or more of the following legal bases when processing your personal data:

• Contractual necessity: Processing required to perform our agreement with you — including account creation, payment processing, and delivering gaming services.
• Legal obligation: Processing required to comply with our licensing conditions, AML regulations, KYC obligations, and applicable law — including mandatory data retention requirements.
• Legitimate interests: Processing conducted for fraud prevention, platform security, responsible gaming monitoring, and improving our services, where these interests are not overridden by your privacy rights.
• Consent: Where we seek your consent — for example, for optional marketing communications or the use of non-essential cookies — we will obtain it clearly and separately, and you may withdraw it at any time without affecting the services we provide to you.

Where processing is based on legitimate interests, pk92 has conducted a balancing test to confirm that our interests do not disproportionately affect your fundamental privacy rights.

pk92 may share your personal data with the following categories of third parties:

• KYC and identity verification providers: Regulated third-party services used to verify your identity and age as required by our licensing conditions. These providers process your ID documentation on our behalf under strict data processing agreements.
• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, and card payment processors receive the data necessary to execute your deposit and withdrawal requests.
• AML and fraud screening services: Regulated providers who screen player data against international sanctions lists, PEP databases, and fraud indicators as part of our compliance obligations.
• Game software providers: Third-party game studios whose titles are hosted on pk92 may receive anonymised gameplay data for RNG certification and audit purposes.
• Regulatory and law enforcement authorities: pk92 is obligated to disclose personal data to its licensing authority, financial intelligence units, or law enforcement agencies where legally required to do so — for example, in connection with an AML investigation.
• IT infrastructure and cloud service providers: Hosting, database, and security service providers who process data on pk92's behalf under binding data processing agreements.

All third parties who receive personal data from pk92 are required to maintain appropriate technical and organisational security measures, and are contractually prohibited from using your data for any purpose beyond that for which it was shared.

pk92.bet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and help us understand how players use the site. The categories of cookies we use are set out below:

• Strictly necessary cookies: These cookies are essential for pk92.bet to function. They enable core features such as secure login sessions, account authentication, and platform navigation. These cookies cannot be disabled without materially affecting your ability to use pk92.
• Functional cookies: These cookies remember your preferences — such as your preferred language and display settings — so that you do not need to re-enter them on each visit.
• Analytics cookies: pk92 uses anonymised analytics data to understand how players navigate the platform, which games are most popular, and where technical issues occur. This information is used to improve the pk92 experience.
• Marketing and personalisation cookies (consent-based): Where you have given consent, pk92 may use cookies to personalise game recommendations and promotional content. You may withdraw this consent at any time through your account privacy settings.

You may manage your cookie preferences through your browser settings. Please be aware that disabling strictly necessary cookies may prevent you from logging in to your pk92 account or using certain platform features.

pk92 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all connections to pk92.bet, ensuring data transmitted between your device and our servers cannot be intercepted.
• Encrypted data storage for sensitive data fields including identity documents, payment details, and authentication credentials.
• Role-based access controls ensuring that pk92 staff can only access personal data that is relevant to their specific job function.
• Regular security audits and penetration testing conducted by independent security professionals.
• Multi-factor authentication options available on all pk92 player accounts to provide an additional layer of access protection.
• 24/7 automated monitoring for unusual access patterns, login anomalies, and potential data breach indicators.

In the event of a data breach that poses a risk to your rights and freedoms, pk92 will notify affected players and the relevant regulatory authority within the timeframes required by applicable law. Notification will include details of what data was affected, the likely consequences, and the steps pk92 has taken in response.

While pk92 takes all reasonable precautions, no internet-based platform can guarantee absolute security. You are responsible for keeping your pk92 login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

pk92 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and our licensing conditions. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction. Where data cannot be immediately deleted due to technical constraints, it is restricted from active processing until deletion is completed.

As a pk92 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact pk92 support via live chat on pk92.bet. pk92 will respond to all data rights requests within 30 days:

pk92 will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive. In such cases, pk92 may charge a reasonable fee or decline to act, and will explain the reason for doing so.

pk92 is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. Age verification is mandatory during account registration, and pk92 employs automated and manual checks to detect and prevent underage registration.

If pk92 becomes aware that personal data has been collected from an individual who is under 21 years of age, we will immediately suspend the account, delete the associated personal data, and — where legally required — report the incident to the relevant regulatory authority.

Parents or guardians who believe that a minor under their care has registered an account on pk92 should contact our support team immediately via live chat. pk92 will investigate and take appropriate action without delay.

pk92 is an internationally licensed operator. As part of delivering our services, your personal data may be transferred to and processed in countries outside Pakistan. This includes transfers to our hosting infrastructure providers, KYC verification services, and AML screening providers, some of which operate globally.

Where personal data is transferred internationally, pk92 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. Such safeguards may include:

• Contractual data processing agreements incorporating standard data protection clauses with all international recipients.
• Transfers only to jurisdictions that maintain recognised data protection standards.
• Technical security measures that apply equally regardless of where data is processed.

You may request further information about the specific safeguards applicable to international transfers of your data by contacting pk92 support.

pk92 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform functionality. Where changes are material, pk92 will notify registered players — for example, through an in-platform notification or an email to your registered address — prior to the changes taking effect.

The most current version of this Privacy Policy is always available at pk92.bet/privacy-policy. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We recommend checking this page periodically, particularly if you have an active pk92 account.

Your continued use of pk92 following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or pk92's handling of your personal data, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on pk92.bet and will respond to all privacy-related queries as a priority.

For formal privacy or data protection enquiries, our support contact is shown below as plain text:

This email address is displayed as plain text for reference. To reach our team fastest, use the live chat feature available on every page of pk92.bet. All privacy requests are acknowledged within 24 hours and resolved within 30 days.